The client can also be remotely powered off or rebooted, and there are specific options for managing Intel vPro-enabled systems. Some tasks require the remote registry service to be enabled, but this isn't a showstopper: if it isn't running, DameWare will offer to start it remotely. You might imagine that this would limit its capabilities, but selecting a client brings up a huge lists of tasks: even without opening a remote session, you can view its hard disks and storage properties, list local users or groups and create new ones, check event logs, monitor the Registry and stop or start services. The console presents a simple Windows Explorer-style interface, with the left-hand pane showing Active Directory domains and workgroups discovered on the local network.Īs for client-side installation, there is none: DameWare doesn't need to deploy its own agents, instead relying on native technologies.
The product integrates with SolarWinds Help Desk.It took us barely five minutes to get the Remote Support console set up on a Windows Server 2012 R2 host.
The solution also supports remote-access sessions by logging in from support tickets and creating an audit trail. The product offers user account administration, password resetting and group policy editing.ĭameWare provides two-factor authentication, so users can log into remote sessions via the verification protocol. The solution also helps manage multiple active directory domains using a single interface. The window administration feature helps users troubleshoot problems without conducting complete remote control sessions. It also supports end-users through a mobile app for Android and iOS, so users can connect through smartphones and tablets.
It caters to businesses of all sizes.ĭameWare helps users centrally manage team members and customers, activate and control their licenses and share the host list globally.
DameWare is cloud-based remote access software that allows users to provide remote support on desktops, laptops and servers.
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